:root{--vl-bg:#f5f7fa;--vl-surface:#fff;--vl-line:#e2e8f0;--vl-line-strong:#e7e7e7;--vl-text:#0f172a;--vl-muted:#64748b;--vl-soft:#94a3b8;--vl-blue:#3547e3;--vl-blue-dark:#3547e3;--vl-primary:var(--vl-blue);--vl-green:#10b981;--vl-message-bg:#f8fafc;--vl-elevated:#fff;--vl-hover:#f1f5f9;--vl-input-placeholder:#8f8f95;--vl-peer-shadow:0 8px 24px #0f172a14;--vl-shadow:0 16px 44px #0f172a1f;--vl-portal-sidebar-bg:#f1f4fb;--vl-portal-notice-bg:#fff7ed;--vl-portal-notice-line:#fed7aa;--vl-portal-notice-text:#9a3412;--vl-card-radius:16px;--vl-font:"SF Pro Display", "SF Pro Text", "Helvetica Neue", Arial, sans-serif;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;color:var(--vl-text);font-family:var(--vl-font)}.vl-theme-light{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}.vl-theme-dark{--vl-bg:#0b0f14;--vl-surface:#111318;--vl-line:#ffffff1a;--vl-line-strong:#ffffff24;--vl-text:#f8fafc;--vl-muted:#94a3b8;--vl-soft:#64748b;--vl-message-bg:#0f1218;--vl-elevated:#1b202b;--vl-hover:#ffffff14;--vl-input-placeholder:#64748b;--vl-peer-shadow:0 10px 28px #00000047;--vl-shadow:0 18px 56px #00000057;--vl-portal-sidebar-bg:#0f131b;--vl-portal-notice-bg:#f59e0b1a;--vl-portal-notice-line:#f59e0b3d;--vl-portal-notice-text:#fbbf24;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*,:before,:after{box-sizing:border-box}html,body,#frame-root{height:100%;margin:0;padding:0;overflow:hidden}body{background:var(--vl-bg);height:var(--frame-height,100dvh)}.vl-app{background:var(--vl-surface);border-radius:var(--vl-card-radius);height:var(--frame-height,100dvh);flex-direction:row;display:flex;position:relative;overflow:hidden}.vl-chat-shell{background:var(--vl-surface);flex-direction:column;flex:1;min-width:0;height:100%;display:flex;position:relative;overflow:hidden}.vl-app-portal{border-radius:var(--vl-card-radius);box-shadow:var(--vl-shadow);height:calc(var(--frame-height,100dvh) - 28px);max-height:calc(var(--frame-height,100dvh) - 28px);width:min(100vw - 32px,800px);max-width:800px;min-height:0;margin:14px auto}.vl-app-portal.vl-portal-sidebar-enabled{width:min(100vw - 32px,1100px);max-width:1100px}.vl-portal-sidebar{background:var(--vl-portal-sidebar-bg);border-right:1px solid var(--vl-line);color:var(--vl-text);flex-direction:column;flex:0 0 300px;gap:20px;min-width:0;padding:26px 22px 22px;display:flex;overflow-y:auto}.vl-portal-brand{align-items:center;gap:12px;min-width:0;display:flex}.vl-portal-brand .vl-avatar{background:var(--vl-surface)}.vl-portal-brand-copy{min-width:0}.vl-portal-brand-title{text-overflow:ellipsis;white-space:nowrap;font-size:16px;font-weight:760;line-height:1.25;overflow:hidden}.vl-portal-brand-description{color:var(--vl-muted);-webkit-line-clamp:3;-webkit-box-orient:vertical;font-size:13px;line-height:1.6;display:-webkit-box;overflow:hidden}.vl-portal-status{color:var(--vl-green);align-items:center;gap:6px;margin-top:4px;font-size:12px;font-weight:650;display:flex}.vl-portal-status-dot{background:var(--vl-green);border-radius:999px;flex:none;width:8px;height:8px}.vl-portal-status-unavailable .vl-portal-status-dot{background:var(--vl-soft)}.vl-portal-status-unavailable{color:var(--vl-muted)}.vl-portal-announcement{background:var(--vl-portal-notice-bg);border:1px solid var(--vl-portal-notice-line);color:var(--vl-portal-notice-text);border-radius:12px;padding:14px}.vl-portal-section-title{color:inherit;letter-spacing:.02em;font-size:12px;font-weight:760}.vl-portal-announcement p{overflow-wrap:anywhere;white-space:pre-wrap;margin:8px 0 0;font-size:12px;line-height:1.65}.vl-portal-announcement a{color:inherit;align-items:center;gap:4px;margin-top:8px;font-size:12px;font-weight:700;text-decoration:none;display:inline-flex}.vl-portal-announcement a:hover,.vl-portal-links a:hover{text-decoration:underline}.vl-portal-services{gap:10px;min-width:0;display:grid}.vl-portal-services>.vl-portal-section-title{color:var(--vl-soft);text-transform:uppercase;padding:0 2px}.vl-portal-service-list{gap:8px;min-width:0;display:grid}.vl-portal-service{background:var(--vl-surface);color:var(--vl-text);cursor:pointer;font:inherit;text-align:left;border:0;border-radius:10px;justify-content:space-between;align-items:center;gap:10px;width:100%;min-width:0;min-height:44px;padding:10px 13px;font-size:13px;font-weight:650;display:flex}.vl-portal-service:hover{background:var(--vl-hover)}.vl-portal-service:disabled{cursor:not-allowed;opacity:.55}.vl-portal-service span:first-child{text-overflow:ellipsis;white-space:nowrap;min-width:0;display:block;overflow:hidden}.vl-portal-service span:last-child{color:var(--vl-soft);flex:none}.vl-portal-links{color:var(--vl-soft);flex-wrap:wrap;align-items:center;gap:6px;margin-top:auto;padding:8px 2px 0;font-size:11px;display:flex}.vl-portal-links a{color:inherit;text-decoration:none}@media (width>=961px){.vl-app-portal.vl-portal-sidebar-enabled .vl-welcome-quick-replies{display:none}}@media 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#3547e31f}.vl-history-session-main{flex-direction:column;flex:1;gap:5px;min-width:0;display:flex}.vl-history-session-preview,.vl-history-thread-preview{color:var(--vl-text);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:620;line-height:1.35;overflow:hidden}.vl-history-session-meta{color:var(--vl-muted);text-overflow:ellipsis;white-space:nowrap;font-size:11px;line-height:1.2;overflow:hidden}.vl-history-session-arrow{color:var(--vl-soft);flex-shrink:0}.vl-history-empty,.vl-history-error{color:var(--vl-soft);text-align:center;flex:1;justify-content:center;align-items:center;min-height:120px;padding:24px;font-size:12px;display:flex}.vl-history-error{color:#dc2626;background:#ef444414;flex:none;min-height:0;padding:8px 12px}.vl-history-thread{background:var(--vl-message-bg);flex-direction:column;flex:1;min-height:0;display:flex}.vl-history-thread-summary{background:var(--vl-surface);border-bottom:1px solid var(--vl-line);flex-shrink:0;align-items:center;gap:8px;padding:10px 16px;display:flex}.vl-history-thread-summary-body{min-width:0}.vl-history-message-list{flex-direction:column;flex:1;gap:18px;min-height:0;padding:14px 18px 18px;display:flex;overflow-y:auto}.vl-message-list{background:var(--vl-message-bg);flex-direction:column;flex:1;gap:20px;padding:16px 20px 18px;display:flex;overflow-y:auto}.vl-history-load{background:var(--vl-elevated);border:1px solid var(--vl-line);color:var(--vl-muted);cursor:pointer;font:inherit;border-radius:999px;align-self:center;padding:6px 12px;font-size:12px}.vl-history-load:disabled{cursor:default;opacity:.7}.vl-new-message-btn{background:var(--vl-primary);color:#fff;cursor:pointer;font:inherit;white-space:nowrap;z-index:10;border:none;border-radius:999px;align-items:center;gap:4px;padding:6px 14px;font-size:12px;font-weight:600;animation:.2s vl-new-msg-in;display:flex;position:absolute;bottom:12px;left:50%;transform:translate(-50%);box-shadow:0 4px 12px #0000002e}.vl-new-message-btn:hover{filter:brightness(1.1)}@keyframes vl-new-msg-in{0%{opacity:0;transform:translate(-50%)translateY(6px)}to{opacity:1;transform:translate(-50%)translateY(0)}}.vl-message-list-wrapper{flex:1;display:flex;position:relative;overflow:hidden}.vl-message-list-empty{background:var(--vl-message-bg);color:var(--vl-soft);text-align:center;flex:1;justify-content:center;align-items:center;padding:36px 24px;font-size:12px;display:flex}.vl-message-group{flex-direction:column;max-width:min(86%,540px);display:flex}.vl-message-group-self{align-self:flex-end;align-items:flex-end}.vl-message-group-peer{align-self:flex-start;align-items:flex-start;margin-left:56px;position:relative}.vl-message-group-peer-no-avatar{margin-left:0}.vl-message-meta-row{color:var(--vl-muted);align-items:center;gap:8px;min-height:20px;margin-bottom:2px;display:flex}.vl-message-group-peer .vl-message-meta-row{min-height:0;margin:7px 0 0;line-height:1.25}.vl-message-group-self .vl-message-meta-row{justify-content:flex-end;margin-bottom:2px;padding-right:4px}.vl-message-group-peer .vl-avatar{position:absolute;top:calc(100% - 59px);left:-46px}.vl-welcome-card{max-width:100%}.vl-welcome-card .vl-avatar{top:10px}.vl-message-peer-body{flex-direction:column;align-items:flex-start;min-width:0;display:flex}.vl-avatar{background:var(--vl-elevated);color:var(--vl-muted);object-fit:cover;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;font-weight:700;display:flex}.vl-message-sender{color:var(--vl-muted);letter-spacing:-.01em;font-size:11px;font-weight:650}.vl-message-time{color:var(--vl-muted);font-size:11px;font-weight:650}.vl-message-bubble{letter-spacing:.01em;overflow-wrap:anywhere;white-space:pre-wrap;border-radius:14px;padding:12px 14px;font-size:13px;line-height:1.72;transition:opacity .2s}.vl-message-group-peer .vl-message-bubble{background:var(--vl-elevated);box-shadow:var(--vl-peer-shadow);color:var(--vl-text);border:0;border-radius:12px}.vl-message-stream-status{color:var(--vl-muted);align-items:center;gap:6px;max-width:100%;margin-top:8px;font-size:11px;font-weight:650;line-height:1.45;display:inline-flex}.vl-message-stream-status-empty{margin-top:0}.vl-typing-status-overlay{color:var(--vl-muted);pointer-events:none;z-index:2;align-items:center;gap:7px;max-width:100%;margin-left:2px;font-size:11px;font-weight:650;line-height:1.45;display:inline-flex;position:absolute;bottom:10px;left:20px}.vl-typing-label{overflow-wrap:anywhere;min-width:0}.vl-typing-dots{color:currentColor;flex-shrink:0;align-items:center;gap:3px;display:inline-flex}.vl-typing-dots span{opacity:.35;background:currentColor;border-radius:999px;width:4px;height:4px;animation:1s ease-in-out infinite vl-typing-dot;display:block}.vl-typing-dots span:nth-child(2){animation-delay:.12s}.vl-typing-dots span:nth-child(3){animation-delay:.24s}@keyframes vl-typing-dot{0%,80%,to{opacity:.35;transform:translateY(0)}40%{opacity:.9;transform:translateY(-2px)}}@media (prefers-reduced-motion:reduce){.vl-typing-dots span{animation:none}}.vl-welcome-card .vl-message-bubble{box-shadow:var(--vl-peer-shadow);border-radius:14px;padding:14px 16px}.vl-welcome-quick-replies{flex-direction:column;align-items:stretch;gap:10px;max-width:100%;margin-top:14px;display:flex}.vl-welcome-quick-reply{background:color-mix(in srgb, var(--vl-primary) 12%, white);color:var(--vl-primary);cursor:pointer;font:inherit;text-align:center;border:0;border-radius:8px;width:100%;max-width:100%;padding:10px 16px;font-size:13px;line-height:1.35}.vl-welcome-quick-reply:hover{background:color-mix(in srgb, var(--vl-primary) 18%, white)}.vl-theme-dark .vl-welcome-quick-reply{color:#e2e8f0;background:#ffffff1a}.vl-theme-dark .vl-welcome-quick-reply:hover{background:#ffffff24}.vl-welcome-quick-reply:active{transform:translateY(1px)}.vl-message-group-self .vl-message-bubble{background:var(--vl-primary);border:1px solid var(--vl-primary);color:#fff;box-shadow:0 8px 24px #0f172a1f}.vl-message-sending .vl-message-bubble{opacity:.72}.vl-message-failed .vl-message-bubble{opacity:.55}.vl-message-enter-send{will-change:transform, opacity;animation:.26s cubic-bezier(.22,1,.36,1) vl-message-send-enter}@keyframes vl-message-send-enter{0%{opacity:0;transform:translateY(72px)}to{opacity:1;transform:translate(0,0)}}.vl-message-seen{color:#9a9a92;justify-content:flex-end;align-items:center;gap:5px;margin-top:5px;padding-right:7px;font-size:11px;display:flex}.vl-message-system{color:var(--vl-muted);text-align:center;align-self:center;max-width:min(76%,420px);font-size:11px;line-height:1.6}.vl-message-system-content{white-space:pre-wrap;background:#94a3b81a;border-radius:999px;padding:5px 12px;display:inline-block}.vl-attachment-list{gap:7px;margin-top:10px;display:grid}.vl-message-text+.vl-attachment-list{margin-top:10px}.vl-image-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;max-width:260px;display:grid}.vl-image-grid-single{grid-template-columns:minmax(0,1fr);max-width:240px}.vl-image-thumb{cursor:zoom-in;background:#e2e8f0;border:1px solid #94a3b861;border-radius:12px;min-height:92px;padding:0;display:block;overflow:hidden}.vl-image-thumb img{object-fit:cover;width:100%;height:118px;display:block}.vl-image-grid-single .vl-image-thumb img{height:auto;max-height:220px}.vl-file-list{gap:7px;margin:0;padding:0;list-style:none;display:grid}.vl-link{color:inherit;text-underline-offset:2px;word-break:break-all;text-decoration:underline}.vl-link:hover{opacity:.8}.vl-message-retry-btn{color:#ef4444;cursor:pointer;font:inherit;background:0 0;border:0;padding:0;font-size:11px;font-weight:650;text-decoration:underline}.vl-message-retry-btn:hover{opacity:.8}.vl-attachment-link{color:inherit;text-underline-offset:3px;font-weight:650;text-decoration:underline;text-decoration-thickness:1px}.vl-lightbox{padding:calc(48px + env(safe-area-inset-top)) 18px calc(24px + env(safe-area-inset-bottom));z-index:50;background:#020617e6;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.vl-lightbox-image{object-fit:contain;max-width:100%;max-height:100%}.vl-lightbox-close{color:#fff;cursor:pointer;height:36px;right:calc(14px + env(safe-area-inset-right));top:calc(12px + env(safe-area-inset-top));background:#0f172ab8;border:1px solid #ffffff2e;border-radius:999px;justify-content:center;align-items:center;width:36px;font-size:24px;line-height:1;display:inline-flex;position:absolute}.vl-banner{flex-shrink:0;align-items:center;padding:7px 20px;font-size:11px;font-weight:600;display:flex}.vl-banner-amber{color:#8a5a00;background:#fff7db}.vl-banner-error{color:#a11236;background:#ffe8eb}.vl-banner-info{color:#164e8f;background:#eaf4ff}.vl-theme-dark .vl-banner-amber{color:#fbbf24;background:#f59e0b24}.vl-theme-dark .vl-banner-error{color:#fb7185;background:#f43f5e24}.vl-theme-dark .vl-banner-info{color:#93c5fd;background:#3b82f624}.vl-composer{background:var(--vl-surface);border-top:1px solid var(--vl-line);min-height:70px;padding:16px 26px calc(16px + env(safe-area-inset-bottom));flex-shrink:0;align-items:center;display:flex}.vl-composer-input-wrap{border:0;border-radius:0;flex:1;align-items:center;gap:14px;min-width:0;min-height:38px;padding:0;display:flex}.vl-composer-input-wrap:focus-within{box-shadow:none}.vl-composer-emoji-wrap{flex-shrink:0;display:inline-flex;position:relative}.vl-emoji-panel{background:var(--vl-surface);border:1px solid var(--vl-line);z-index:20;border-radius:8px;grid-template-columns:repeat(8,28px);gap:2px;width:max-content;padding:8px;display:grid;position:absolute;bottom:42px;left:-6px;box-shadow:0 12px 28px #0f172a24}.vl-emoji-option{cursor:pointer;background:0 0;border:0;border-radius:6px;justify-content:center;align-items:center;width:28px;height:28px;padding:0;font-size:18px;line-height:1;display:inline-flex}.vl-emoji-option:hover,.vl-emoji-option:focus-visible{background:var(--vl-hover);outline:none}.vl-composer-textarea{appearance:none;color:var(--vl-text);font:inherit;resize:none;background:0 0;border:0;flex:1;height:22px;min-height:22px;max-height:96px;margin:0;padding:0;font-size:15px;line-height:22px;display:block;overflow-y:hidden}.vl-composer-textarea-scrollable{overflow-y:auto}.vl-composer-textarea::placeholder{color:var(--vl-input-placeholder)}.vl-composer-textarea:focus{outline:none}.vl-composer-textarea:disabled{opacity:.55}.vl-btn-icon,.vl-btn-send{cursor:pointer;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;padding:0;display:inline-flex}.vl-btn-icon{color:var(--vl-muted);background:0 0;border:0;width:32px;height:32px}.vl-btn-icon:hover:not(:disabled){background:var(--vl-hover)}.vl-btn-send{background:var(--vl-primary);border:1px solid var(--vl-primary);color:#fff;transition:background .15s,color .15s,border-color .15s}.vl-btn-send:hover:not(:disabled){background:var(--vl-primary);border-color:var(--vl-primary);color:#fff;filter:brightness(.92)}.vl-btn-icon:disabled,.vl-btn-send:disabled{cursor:not-allowed;opacity:.42}.vl-prechat-shell{background:var(--vl-surface);flex:1;justify-content:center;align-items:stretch;padding:0;display:flex;overflow:hidden}.vl-prechat-card{background:var(--vl-surface);box-shadow:none;border:0;border-radius:0;flex-direction:column;width:100%;min-width:0;max-width:100%;height:100%;min-height:100%;padding:54px 42px 0;display:flex;overflow:hidden}.vl-prechat-header{text-align:center;width:100%;max-width:340px;margin:0 auto 30px}.vl-prechat-title{color:var(--vl-text);margin:0 0 14px;font-size:28px;font-weight:780;line-height:1.12}.vl-prechat-desc{color:var(--vl-muted);margin:0;font-size:16px;line-height:1.45}.vl-prechat-form{scrollbar-gutter:stable;flex-direction:column;flex:auto;gap:20px;width:100%;max-width:340px;min-height:0;margin:0 auto;padding-bottom:28px;display:flex;overflow-y:auto}.vl-prechat-fields{gap:20px;display:grid}.vl-prechat-label{color:var(--vl-text);margin-bottom:10px;font-size:15px;font-weight:760;display:block}.vl-prechat-label-required:after{color:var(--vl-primary);content:"*";margin-left:4px}.vl-prechat-input{background:var(--vl-elevated);border:1.5px solid var(--vl-line-strong);color:var(--vl-text);font:inherit;border-radius:8px;width:100%;min-height:54px;margin:0;padding:14px 15px;font-size:16px;line-height:22px;transition:border-color .15s,box-shadow .15s,background .15s}.vl-prechat-input::placeholder{color:var(--vl-input-placeholder)}.vl-prechat-input:focus{background:var(--vl-elevated);border-color:color-mix(in srgb, var(--vl-primary) 42%, #cbd5e1);box-shadow:0 0 0 3px color-mix(in srgb, var(--vl-primary) 13%, transparent);outline:none}.vl-prechat-input:disabled{background:var(--vl-message-bg);cursor:not-allowed;opacity:.75}.vl-identity-panel{padding:0}.vl-identity-actions{grid-template-columns:minmax(0,1fr) minmax(112px,auto);gap:10px;display:grid}.vl-identity-button{background:var(--vl-elevated);border:1.5px solid color-mix(in srgb, var(--vl-primary) 28%, #d8dce3);color:var(--vl-primary);cursor:pointer;font:inherit;white-space:nowrap;border-radius:8px;min-height:50px;padding:13px 14px;font-size:14px;font-weight:720;line-height:20px;transition:background .15s,border-color .15s,color .15s}.vl-identity-button:hover:not(:disabled){background:var(--vl-hover);border-color:var(--vl-line-strong)}.vl-identity-button:focus-visible,.vl-prechat-submit:focus-visible,.vl-prechat-skip:focus-visible{box-shadow:0 0 0 3px color-mix(in srgb, var(--vl-primary) 16%, transparent);outline:2px solid color-mix(in srgb, var(--vl-primary) 58%, transparent);outline-offset:1px}.vl-identity-button:disabled{cursor:not-allowed;opacity:.55}.vl-identity-code-input{text-align:center}.vl-prechat-alert{border:1px solid #0000;border-radius:8px;margin-top:12px;padding:9px 10px;font-size:12px;font-weight:650;line-height:1.4}.vl-prechat-form .vl-prechat-alert{margin-top:0}.vl-prechat-alert-success{color:#047857;background:#ecfdf5;border-color:#bbf7d0}.vl-prechat-alert-warning{color:#92400e;background:#fffbeb;border-color:#fde68a}.vl-prechat-alert-info{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.vl-prechat-alert-error{color:#be123c;background:#fff1f2;border-color:#fecdd3}.vl-prechat-actions{gap:14px;display:grid}.vl-prechat-submit{background:var(--vl-primary);border:1px solid var(--vl-primary);color:#fff;cursor:pointer;font:inherit;border-radius:8px;width:100%;min-height:56px;padding:15px 18px;font-size:18px;font-weight:760;line-height:24px;transition:filter .15s,opacity .15s}.vl-prechat-submit:hover:not(:disabled){background:var(--vl-primary);filter:brightness(.94)}.vl-prechat-submit:disabled{cursor:not-allowed;opacity:.55}.vl-prechat-skip{border:1.5px solid var(--vl-line-strong);color:var(--vl-text);cursor:pointer;font:inherit;background:0 0;border-radius:8px;width:100%;min-height:54px;padding:14px 18px;font-size:17px;font-weight:650}.vl-prechat-skip:hover:not(:disabled){background:var(--vl-hover);color:var(--vl-text)}.vl-prechat-skip:disabled{cursor:not-allowed;opacity:.55}.vl-prechat-secure{border-top:1px solid var(--vl-line);color:var(--vl-muted);flex-shrink:0;justify-content:center;align-items:center;gap:12px;min-height:64px;margin:0 -42px;padding:16px;font-size:14px;font-weight:650;display:flex}.vl-rating-shell{background:var(--vl-surface);border-top:1px solid var(--vl-line);flex-shrink:0;padding:12px 20px}.vl-rating-label{color:var(--vl-muted);margin-bottom:8px;font-size:12px}.vl-rating-stars{gap:8px;display:flex}.vl-btn-star{color:#d1d5db;cursor:pointer;background:0 0;border:0;padding:0;font-size:20px;line-height:1}.vl-btn-star.active,.vl-btn-star:hover{color:#f59e0b}.vl-btn-star:disabled{cursor:not-allowed;opacity:.5}@media (width<=640px){body{background:var(--vl-bg)}.vl-app-portal,.vl-app-portal.vl-portal-sidebar-enabled,.vl-app-mobile{box-shadow:none;height:var(--frame-height,100dvh);max-height:var(--frame-height,100dvh);max-width:100vw;min-height:0;left:0;right:0;top:var(--frame-offset-top,0px);border-radius:0;width:100vw;margin:0;position:fixed}.vl-app-portal .vl-header,.vl-app-mobile .vl-header{min-height:72px;padding:calc(14px + env(safe-area-inset-top)) 14px 14px;gap:10px}.vl-app-portal .vl-header-title,.vl-app-mobile .vl-header-title{font-size:15px}.vl-app-portal .vl-header-btn,.vl-app-mobile .vl-header-btn{width:34px;height:34px}.vl-app-portal .vl-message-list,.vl-app-mobile .vl-message-list{gap:20px;padding:16px 14px 18px}.vl-app-portal .vl-message-group,.vl-app-mobile .vl-message-group{max-width:86%}.vl-app-portal .vl-message-group-peer,.vl-app-mobile .vl-message-group-peer{margin-left:50px}.vl-app-portal .vl-typing-status-overlay,.vl-app-mobile .vl-typing-status-overlay{left:14px}.vl-app-portal .vl-message-group-peer .vl-avatar,.vl-app-mobile .vl-message-group-peer .vl-avatar{left:-46px}.vl-app-portal .vl-message-sender,.vl-app-mobile .vl-message-sender,.vl-app-portal .vl-message-time,.vl-app-portal .vl-message-seen,.vl-app-mobile .vl-message-time,.vl-app-mobile .vl-message-seen{font-size:11px}.vl-app-portal .vl-message-bubble,.vl-app-mobile .vl-message-bubble{border-radius:14px;padding:12px 14px;font-size:14px}.vl-app-portal .vl-message-group-peer .vl-message-bubble,.vl-app-mobile .vl-message-group-peer .vl-message-bubble{border-radius:9px}.vl-app-portal .vl-composer,.vl-app-mobile .vl-composer{align-items:center;min-height:70px;padding:0 22px}.vl-app-portal .vl-composer-input-wrap,.vl-app-mobile .vl-composer-input-wrap{border-radius:0;min-height:70px;padding:0}.vl-app-portal .vl-composer-textarea,.vl-app-mobile .vl-composer-textarea{min-height:22px;font-size:16px}.vl-app-portal .vl-btn-icon,.vl-app-mobile .vl-btn-icon{width:32px;height:32px}.vl-app-portal .vl-btn-send,.vl-app-mobile .vl-btn-send{width:40px;height:40px}.vl-banner,.vl-rating-shell{padding-left:18px;padding-right:18px}.vl-app-portal .vl-prechat-card,.vl-app-mobile .vl-prechat-card{padding:40px 28px 0}.vl-app-portal .vl-prechat-header,.vl-app-mobile .vl-prechat-header,.vl-app-portal .vl-prechat-form,.vl-app-mobile .vl-prechat-form{max-width:100%}.vl-app-portal .vl-prechat-title,.vl-app-mobile .vl-prechat-title{font-size:26px}.vl-app-portal .vl-prechat-desc,.vl-app-mobile .vl-prechat-desc{font-size:15px}.vl-app-portal .vl-identity-actions,.vl-app-mobile .vl-identity-actions{grid-template-columns:minmax(0,1fr) auto}.vl-app-portal .vl-identity-button,.vl-app-mobile .vl-identity-button{min-width:92px;padding-left:10px;padding-right:10px}.vl-app-portal .vl-prechat-secure,.vl-app-mobile .vl-prechat-secure{margin-left:-28px;margin-right:-28px}}.vl-survey-panel{background:var(--vl-surface);border-top:1px solid var(--vl-line);padding:14px 16px;animation:.28s cubic-bezier(.22,1,.36,1) vl-survey-in}@keyframes vl-survey-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.vl-survey-header{justify-content:space-between;align-items:center;gap:8px;margin-bottom:12px;display:flex}.vl-survey-title{color:var(--vl-text);font-size:13px;font-weight:500;line-height:1.4}.vl-survey-skip{color:var(--vl-muted);cursor:pointer;background:0 0;border:0;flex-shrink:0;padding:2px 0;font-size:12px}.vl-survey-skip:hover{color:var(--vl-text);text-decoration:underline}.vl-survey-moods{justify-content:space-between;gap:6px;display:flex}.vl-survey-mood{background:var(--vl-bg);cursor:pointer;border:1.5px solid #0000;border-radius:10px;flex-direction:column;flex:1;align-items:center;gap:5px;padding:9px 4px 8px;transition:background .15s,border-color .15s,transform .15s;display:flex}.vl-survey-mood:hover{background:var(--vl-line);transform:translateY(-2px)}.vl-survey-mood:active{transform:scale(.95)translateY(0)}.vl-survey-mood:disabled{cursor:not-allowed;opacity:.5}.vl-survey-mood-emoji{font-size:22px;line-height:1}.vl-survey-mood-label{color:var(--vl-muted);text-align:center;font-size:10px;line-height:1.2}.vl-survey-thanks{justify-content:center;align-items:center;gap:8px;padding:4px 0;animation:.2s ease-out vl-survey-in;display:flex}.vl-survey-thanks-emoji{font-size:22px;line-height:1}.vl-survey-thanks-text{color:var(--vl-text);font-size:14px;font-weight:500}